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Privacy Policy

Somerset Cheese Company Ltd is committed to protecting your privacy, and at the same time we endeavour to use any data we collect from you to provide the best possible service. This privacy policy describes how we collect and use your personal data.

This Somerset Cheese Company Ltd site is a UK based website and takes reasonable care to comply with requirements of the UK Data Protection Act 1998 with regard to the personal information you supply on this site. Somerset Cheese Company Ltd site uses a security system that protects your information from unauthorised use.

However, as no data transmissions over the Internet can be guaranteed to be 100% secure we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

Somerset Cheese Company Ltd may occasionally modify this Privacy Policy, such variations becoming effective immediately upon posting to the website and by continuing to use the website, you will be deemed to accept any such variations.

Please note that Somerset Cheese Company Ltd does provide links to other sites, which may not be governed by this Privacy Policy and you should view the particular privacy policies of those sites for further information.

Security

This online shop is protected with the latest web security systems, including encryption and Secure Socket Layers (SSL). These systems are updated regularly. The website is hosted on a secure and GDPR compliant European server.

When you buy goods from us, you will be asked ask for information such as your name, email address, delivery address and contact details so that we can fulfil your orders as efficiently as possible.

We use PayPal, the worlds biggest online payment system, to take credit card payments. All payment details sent through PayPal are encrypted and sent through Secure Socket Layer (SSL) as per industry standards and best practice.

Data Collection

This site collects personal data from you via web forms, and also via email addresses we provide so that you contact us with enquiries and send us your details.
You submit information using these methods voluntarily, and agree to the use of the personal data you provide as described in this policy.
If you give us personal information about somebody else, such as a colleague, we will assume you have their permission to do so, and their data will also be subject to this policy.

Somerset Cheese Company Ltd will not store any personal financial information from the order process. Should any information be given to us via telephone then it is destroyed immediately once the payment has been taken.

Information this website collects and why we collect it

Data Collection via Cookies

Somerset Cheese Company Ltd may also collect personally identifying information using cookies. Sometimes cookies are required as part of this site’s operation. We will not collect personal data about you using cookies outside of this purpose.

If you prefer not to allow the use of cookies, you can change the configuration of your browser to either warn you when you receive a cookie, or to automatically reject them. You may find, however, that disabling cookies means certain areas of the site do not function correctly.

Site visitation tracking

Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.

Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. We consider Google to be a third party data processor.

GA makes use of cookies, details of which can be found on Google’s developer guides. FYI our website uses the analytics.js implementation of GA.

Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.

Data Usage

Somerset Cheese Company Ltd will use the data you supply to answer an enquiry or to administer an ongoing commercial relationship.

Somerset Cheese Company Ltd does not share, sell, trade or rent your personal data outside of Somerset Cheese Company Ltd.

Data Usage Links to External Websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website.

Therefore, Somerset Cheese Company Ltd cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

GDPR

The General Data Protection Regulation (GDPR) (EU) 2016/679 is a regulation in EU law on data protection and privacy for all individuals within the European Union. It also addresses the export of personal data outside the EU. It comes into effect on May 25th 2018.

We have checked with all the service providers we use in order for this website to function and are confident that they are GDPR compliant. We will continue to review both their, and our own GDPR practices to ensure that your data is secure. You have the right to request information about the data this website holds about you and you can do so by contacting us directly by email.

Our Third Party Data Processors

We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the current legislation.

Google (Privacy policy)
WooCommerce (Privacy policy)
Paypal (Privacy policy)
Gravatar (Privacy policy)

Data Breaches

We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

Request Personal Data

If you wish to see what data (if any) we have on file for you, you can submit the form on this page.

“The smooth texture and nutty taste of Fosse Way Fleece made it a favourite with our customers immediately, and the crumbly, mellow qualities of Pennard Ridge soon ensured it was on the cheese board of some of the finest restaurants in London. The cheeses can also be found in our range of Celebration Cheese Cakes and Cut Cheese Collections where they represent the taste and quality that is expected from Paxton & Whitfield.”

Laura Fairweather, Cheese Quality Manager, Paxton & Whitfield

Key Facts

Local Cheesemakers

We have over 80 years combined experience in the craft of cheese making

Delivered Nationwide

We deliver our award winning handmade cheeses all over the UK

Made in Somerset

Based in beautiful Somerset, not far from the famous Bath and West Showground